General Troubleshooting

Troubleshooting Basics - Where Do I Start?
When something goes wrong with your digital signage the first step is always to try and locate where the issue lies.  As a general rule, digital signage er...
Thu, 14 Jun, 2018 at 3:33 PM
Troubleshooting Basics - Nothing is showing on the screen
Most commonly (but not always) our setups consist of a player (a small computer) connected to a screen. When there is nothing showing on the screen, we gen...
Thu, 14 Jun, 2018 at 3:23 PM
Troubleshooting Basics - Something is showing on the screen, but it's not displaying correctly
When content isn't displaying correctly on the screen, in the vast majority of cases it is because the content has been made to an incorrect spec or th...
Thu, 14 Jun, 2018 at 3:27 PM
Troubleshooting Basics - Something is showing on the screen, it's displaying correctly, but the content isn't updating
When content isn't updating, the issue usually lies with either the player not being able to pick up new content, or that the content hasn't been...
Thu, 14 Jun, 2018 at 3:22 PM