Go to: http://support.iadea.com/home


Scroll down untill you find: XMP-2200/2300 XOP-2200/2300


Click: Firmware 4.9.290 2014/7/25


It will start downloading 


Once fully downloaded, put onto USB

*NOTE* If there is a 'SMIL' folder already on USB, rename it to 'SMIL2'


Eject USB and set up media player
-Power

-HDMI

-Mouse


Once player has booted


This screen will appear 


Go to 'Advance' Button


Go to 'System'



Then 'Firmware'



Plug in the USB into the spare slot


Then click 'OK'


The media player will then reboot.

After the reboot, go to the 'Advance' button again

Then click 'Information'

Check that the firmware version is the correct version.