Go to: http://support.iadea.com/home
Scroll down untill you find: XMP-2200/2300 XOP-2200/2300
Click: Firmware 4.9.290 2014/7/25
It will start downloading
Once fully downloaded, put onto USB
*NOTE* If there is a 'SMIL' folder already on USB, rename it to 'SMIL2'
Eject USB and set up media player
Once player has booted
This screen will appear
Go to 'Advance' Button
Go to 'System'
Plug in the USB into the spare slot
Then click 'OK'
The media player will then reboot.
After the reboot, go to the 'Advance' button again
Then click 'Information'
Check that the firmware version is the correct version.